About

Me

Hi, I’m Mavi Paez! I’m a User-Centric Design Leader with a strong background in innovation, experience & service design, and strategic problem-solving. Over the past eight years, I’ve worked closely with C-suite executives, helping them translate complex business challenges into impactful, human-centered solutions.

I thrive at the intersection of creativity, technology, and business strategy, bringing a unique blend of innovation management, design thinking, and team leadership to drive meaningful change. I’m passionate about fostering collaboration and building high-performing teams that push the boundaries of what’s possible.

If you’re looking for a dynamic leader who can bridge the gap between vision and execution, I’d love to chat!

2023-
Present

Client Innovation Service Director

I lead cross-functional teams to drive inspiration, design, and co-creation sessions while providing strategic direction and operational oversight across the program lifecycle. As the main client liaison, I manage expectations, mitigate risks, and oversee budget and portfolio strategies to ensure long-term success and pipeline growth.

2021

Client Innovation Manager

Led Innovation Design team, composed of 12 members, to drive successful project execution. Responsible for managing team culture, supporting individual progression, and quality assurance.

2020

Sr. Innovation
Designer

Led the visual design team in Costa Rica to craft creative and compelling stories that have created over $100K of revenue for the Houston Innovation Center yearly.

2019

Innovation Designer

Facilitated over 150 design thinking workshops to help Energy clients visualize the future and co-create digital transformation opportunities.

2018

Consulting Sr. Analyst

Developed and managed the project workplan for the creation of a new Records and Information Management department at an Oil & Gas organization.

2017

Consulting Analyst

Supported data conversion from SAP EHS Systems to Medgate (SaaS application) to reduce application cost. Coordinated data migration dependencies across +100 ERP documents.

Painting
Cooking
Volunteering #SHPE
Making #TostadasMexicanas

Interests

When I am not working, I have other passions I dive into such as volunteering, traveling, and dancing.

I also love food, whether it is trying a new local restaurant or by challenging myself to cook different dishes on the weekend.

#PastaLover
Traveling
Experience
Choreography